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Open questions, straight answers.

Here you can find out how the KaiDE Digital Worker learns, how it supports decisions with business intelligence, how it communicates with you and how control stays with you. We don’t promise what we can’t guarantee.

01General

What is KaiDE?

KaiDE (Kai Digital Employee) is an ERP-focused digital employee platform. It is not a chat tool but a Digital Worker that joins your team: it learns your company and its role, works with your Odoo data, prepares reports and documents, and uses business intelligence to recommend options for your decisions. Throughout, it follows your permission and approval rules.

What does “Digital Worker” mean, and how is it different from an AI assistant?

An assistant answers questions. A Digital Worker works with a department-focused role, a job description, a toolset, a permission framework and memory. Its responsibilities are defined and it improves with every task — just like an employee on your team.

How is KaiDE different from ChatGPT?

KaiDE combines the general chat experience with company ERP data, ready-made Odoo connectors, department roles and approved workflows. It learns knowledge specific to your company and shows its sources in its answers.

Will KaiDE replace employees?

No. The aim is to reduce repetitive work and support decisions. Human responsibility is preserved for high-risk decisions and actions.

Which ERPs does it support?

Odoo is our first priority: CRM and sales, accounting and finance, stock and warehouse, purchasing and operations. Connections to other ERPs are planned in line with development and demand.

02Digital Worker & learning

How does KaiDE learn and improve?

Every Digital Worker first goes through a corporate identity process: it learns your company, your corporate language and its own role (Onboarding → Apprenticeship → Journeyman → Mastery). From then on, it improves with every new task, piece of feedback and correction, and over time takes on more complex work.

How long does building the corporate identity take?

It depends on the size of your company, your documentation and the chosen scope. The onboarding stage is done together in the first weeks of the pilot. KaiDE adds value in core tasks from day one and widens its scope as it learns.

Can we see and correct what it learns?

Yes. What it learns is visible and manageable: you can review, correct and delete it. Company knowledge, user preferences and session context are kept in separate memory layers.

Do its permissions grow as it gains mastery?

No. Learning does not expand its permissions on its own. Only you decide which data it can access and which actions require approval.

Can several Digital Workers work together?

Yes. Roles such as Sales, Accounting, Warehouse, HR and Executive Worker can hand over tasks in multi-step processes. At every handover, responsibility, data access and human approval are clearly defined.

03Business intelligence & decision support

How is KaiDE’s business intelligence different from classic reporting tools?

Classic tools show what happened. KaiDE answers four questions together: what happened, why it happened, what may happen and what should be done. You ask in natural language; KaiDE analyses, explains the cause with its source and suggests action.

How are decision support recommendations created?

KaiDE researches internal sources (ERP records, documents, email, past decisions) and external sources (market and price data, supplier information, currency and commodity indicators, industry news and regulations). It presents its recommendation together with its sources, assumptions, confidence level and alternatives.

How far can I trust the recommendations?

Every recommendation shows the sources and assumptions it is based on; claims without a source are flagged as “uncertain”. A recommendation is not a decision: the final decision is always yours.

Can it prepare regular reports automatically?

Yes. Routine work such as a daily management summary, an overdue receivables check or a weekly stock report can be scheduled; output is delivered as Excel, Word, PDF or PowerPoint.

04Communication & channels

How do I communicate with KaiDE?

By voice or text via Telegram or WhatsApp, as well as through the web interface and email. You don’t need to learn a new app.

How does it work with voice messages?

You send a voice message; KaiDE understands it, transcribes it and replies. If a report, summary or file is needed, it delivers it straight into the chat.

Which languages does it support?

Turkish, Dutch, French, English and German. Language quality is tested with your own scenarios during setup.

Can I approve actions from Telegram or WhatsApp?

Yes. External actions (e.g. sending an email) are presented to you in the chat with approval buttons. Whichever channel you use, the same permission and approval rules apply and every action is logged.

05Security & data

Will our ERP data be exposed to AI?

Data access and the context passed to the model provider are limited by the chosen architecture and contracts. You receive a data flow diagram before the pilot.

Will every action be performed automatically?

No. Reading, drafting and external actions are handled at different risk levels. External actions only run with the explicit approval of an authorised person.

Do our Odoo permissions apply?

Yes. The user’s role, company and field permissions in Odoo apply as-is; data they are not authorised to see never makes it into a response. Read and write tools are kept separate.

Can actions be traced?

Yes. Queries, drafts, approvals and sent items are recorded in the audit log with time, user and source information.

Is it GDPR and ISO 27001 compliant?

GDPR and ISO 27001 compliance are our design and audit goals; they are not presented as completed certifications. Personal data processing and contractual matters are assessed together before the pilot.

06Getting started & pilot

How do we get started?

With a controlled pilot of limited scope lasting 6–8 weeks: first the 2–3 most valuable use cases are selected and baseline measurements are taken, then real scenarios are run with a selected team, and finally the KPI results are compared against the success criteria.

How soon will it deliver value?

It wouldn’t be right to guarantee that in advance. KaiDE aims to add value in core tasks from day one; we verify lasting value together through a limited pilot and measurable KPIs.

How does pricing work?

Prices are quoted based on your scope: the number of users and Digital Workers, usage intensity, integrations and expected support are the deciding factors.

Who provides setup and support?

KaiDE is developed by NameTech Solutions BV, an Odoo partner. Multilingual setup and support are provided to businesses in Belgium and the Netherlands.

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